Welcome to Pawtrait. By accessing or purchasing from our website, you agree to these Terms of Service. Please read them carefully.
1. Overview
Pawtrait sells personalized pet art products, including tin signs and keepsake gifts. All orders are custom-made or made-to-order based on the designs and photos you select.
2. Orders & Payment
When you place an order, you agree to provide accurate and complete information. Prices are listed in USD and are subject to change without notice. Payment is processed securely through our payment partners.
3. Custom Orders
Because custom products are made specifically for you, they cannot be returned unless there is a defect or error caused by us. You are responsible for ensuring the photo and personalization details you submit are correct.
4. Shipping & Delivery
Production typically takes 1–2 business days. Delivery times depend on your location and the shipping method selected. We are not responsible for delays caused by carriers or customs.
5. Intellectual Property
All website content, designs, logos, and branding are owned by Pawtrait. You may not reproduce, distribute, or use our materials without permission.
6. Limitation of Liability
Pawtrait is not liable for indirect, incidental, or consequential damages arising from your use of the site or products. Our total liability is limited to the amount paid for the relevant order.
7. Governing Law
These terms are governed by the laws of the State of Oregon, USA, without regard to conflict of law principles.
8. Changes to These Terms
We may update these Terms of Service from time to time. Continued use of the site after changes means you accept the updated terms.
Contact Us
Questions? Reach us at hello@pawtrait.com.