This Privacy Policy explains how Pawtrait collects, uses, and protects your personal information when you visit our website or place an order.
Information We Collect
When you browse or purchase from Pawtrait, we may collect:
- Contact information — name, email address, shipping address, and phone number.
- Order details — the products you purchase, customization instructions, and uploaded pet photos.
- Payment information — handled securely by our payment processors; we do not store full credit card details.
- Usage data — pages visited, device information, and approximate location, collected via cookies and analytics tools.
How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Communicate with you about your order, shipping, and support requests.
- Improve our website, products, and customer experience.
- Comply with legal obligations.
Cookies & Analytics
We use cookies and similar technologies to understand how visitors use our site. You can manage your cookie preferences through the banner shown on your first visit. We use Google Analytics only after you accept optional cookies.
Data Sharing
We do not sell your personal information. We share data only with trusted service providers necessary to operate our business, such as payment processors, shipping partners, and email platforms.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at hello@pawtrait.com.
Contact Us
If you have questions about this Privacy Policy, please contact us at hello@pawtrait.com.